Huawei Mate 10 Pro + Band 2 Pro

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 14.Nokia
    2.1 %
  • 14.TCL
    2.1 %
  • 16.Huawei
    2.2 %
  • 17.Sony
    2.4 %
  • 18.Doogee
    2.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Huawei
    0 days
  • 2.Cat
    1 day
  • 2.Olympia
    1 day
  • 4.Blackview
    2 days
  • 4.Doro
    2 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 29.Doogee
    8.4 %
  • 30.TCL
    9.1 %
  • 31.Brondi
    11.5 %
  • 32.Vivo
    15.7 %
  • 33.Huawei
    17.8 %
Source: Digitec Galaxus