Huawei Mate 10 Pro + Band 2 Pro

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Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 19.Crosscall
    2.1 %
  • 19.Fairphone
    2.1 %
  • 21.Huawei
    2.3 %
  • 22.Sony
    2.5 %
  • 23.HMD
    2.8 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Blackview
    1 day
  • 1.Doro
    1 day
  • 1.Huawei
    1 day
  • 1.Olympia
    1 day
  • 1.Oukitel
    1 day

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 28.Honor
    8 %
  • 29.Nubia
    8.6 %
  • 30.Doogee
    9 %
  • 31.Vivo
    16.1 %
  • 32.Huawei
    19.7 %
Source: Digitec Galaxus