HP Poly Encore Pro 320
Cable, USB-AOnly 2 pieces in stock at supplier
Colour2
Headset design2
USB ports2
Product details
You will find everything you need in a single contact center headset – suitable for your employees, your customers, and your budget. Start with your phone teams. The Poly EncorePro 300 series offers you reliability and comfort all day long, along with acoustic protection and voice optimization. This allows you to perform your best throughout your entire shift. It begins with excellent sound quality and top-notch noise cancelling. Additionally, there is a voice-optimized frequency range for clearer conversations. The result? Happier customers enjoying an outstanding experience on the other end of the line. The Poly EncorePro 300 series USB/C is supported by the separately available SaaS Plantronics Manager Pro. Use Plantronics Manager Pro to manage headset inventory, monitor usage, and maintain devices. With data-driven business optimization from Plantronics Manager Pro, the IT department can enhance business processes, employee performance, and compliance.
Headset type | On Ear Headset |
Headset design | Stereo |
Equipment + Functions | Volume control |
USB ports | USB-A |
Peripheral connection | USB |
Item number | 13313661 |
Manufacturer | HP |
Category | Office headset |
Manufacturer No. | 214570-01 |
Release date | 10.3.2020 |
Colour | Black |
Exact colour description | Black |
Headset type | On Ear Headset |
Fit | Headband |
Headset design | Stereo |
Application range | Call centre, Office |
Signal frequency | 6800 Hz |
Equipment + Functions | Volume control |
USB ports | USB-A |
Cable length | 219 cm |
Signal transmission | Cable |
Peripheral connection | USB |
Country of origin | China, Mexico |
Sustainability label | TCO Certified |
Manufacturer commitment | RE100, SBTi |
CO₂ emissions | 25.48 kg |
Climate contribution | CHF 0.61 |
Scope of delivery | Headset, Manual |
Length | 149 mm |
Width | 111 mm |
Height | 67 mm |
Weight | 105 g |
Length | 18 cm |
Width | 15 cm |
Height | 6 cm |
Weight | 222 g |
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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?
Source: Digitec Galaxus- 12.Yealink1.1 %
- 15.EPOS1.3 %
- 16.HP1.4 %
- 17.JLab Audio1.6 %
- 18.Sandberg2 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 1.Hama0 days
- 1.JLab Audio0 days
- 5.HP1 day
- 6.EPOS2 days
- 7.Logitech3 days
Return rate
How often is a product of this brand in the «Office headset» category returned?
Source: Digitec Galaxus- 12.FreeVoice2.5 %
- 13.Plantronics2.9 %
- 14.HP3.3 %
- 15.Yealink3.6 %
- 16.New Bee3.8 %

