How to Deal With Difficult People

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Product details

The "How to Deal With Difficult People" notepad from Kogan Page offers a comprehensive guide for handling challenging interpersonal situations. It is aimed at individuals who want to learn how to deal with bullies, manipulators, and complainers, who can often be frustrating. The 6th edition of this bestseller includes practical exercises, useful templates, and valuable tips to make the most out of difficult encounters. The notepad is designed to help readers understand the motives and behaviors of difficult people in order to manage aggression and reduce awkward situations. The content is particularly helpful for new and aspiring leaders looking to improve their skills in dealing with difficult individuals.

  • Practical exercises to enhance interpersonal skills
  • Useful templates for application in real-life situations
  • Tips for dealing with difficult customers and supervisors
  • Strategies for managing conflicts in the digital space
  • A comprehensive guide for new and aspiring leaders.

Key specifications

Notebook + Notepad type
Notebook
Item number
56558748

General information

Publisher
Kogan Page
Category
Notebooks + Notepads
Release date
20.3.2025

Office supplies properties

Notebook + Notepad type
Notebook
Language
English
Number of pages
168 x
Binding
Bound

Voluntary climate contribution

CO₂-Emission
Climate contribution

30-day right of return if unopened
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks + Notepads» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Kogan Page
    Not enough data
  • 1.Adoc
    0 %
  • 1.Ancor
    0 %
  • 1.Ars Edition
    0 %
  • 1.Aurora
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Kogan Page
    Not enough data
  • 1.Canson
    0 days
  • 2.Moleskine
    1 day
  • Adoc
    Not enough data
  • Ancor
    Not enough data

Return rate

How often is a product of this brand in the «Notebooks + Notepads» category returned?

Source: Digitec Galaxus
  • Kogan Page
    Not enough data
  • 1.Avery
    0 %
  • 1.Biella
    0 %
  • 1.Browntrout Verlag
    0 %
  • 1.Conquerant
    0 %
Source: Digitec Galaxus