Bought the Jet 90 in December 2019. The brush roll no longer works properly. Now it is exhausting to vacuum. Are there any spare parts? Is it a warranty case?
Whether it is a warranty case or not cannot be determined by remote diagnosis. Galaxus can't do that either.
In this case, it is worth either contacting customer support or opening a service case in your customer account and sending in the device (at your expense). Unfortunately, I have not found any spare parts here.
