According to the User Guide on the manufacturer's website, one of the downstream ports is USB 3.0 capable. However, the User Guide also states that the corresponding port only runs in USB 3.0 mode when the computer is connected via a USB-C to USB-A cable: "And USB 3.0 is supported only when a PC is connected to the [Monitor's USB-C port] using a USB Type-C to A cable".

So with a Macbook Pro connected with the supplied USB-C to USB-C cable, it is not possible to use at least one port in SuperSpeed/USB3.0 mode?

Question

According to the User Guide on the manufacturer's website, one of the downstream ports is USB 3.0 capable. However, the User Guide also states that the corresponding port only runs in USB 3.0 mode when the computer is connected via a USB-C to USB-A cable: "And USB 3.0 is supported only when a PC is connected to the [Monitor's USB-C port] using a USB Type-C to A cable".

So with a Macbook Pro connected with the supplied USB-C to USB-C cable, it is not possible to use at least one port in SuperSpeed/USB3.0 mode?

Answer

Hello,
We are happy to help you. If you want to use the USB 3.0 mode with the Samsung Monitor C34H890WGU, it is necessary to use a USB Type C to USB Type A cable.
Kind regards from Schwalbach,
Your Samsung Service Team

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