New Offer Tool for Business Customers

Mohamad Karadaghi

2.10.2024

Digitec Galaxus has launched a new quote tool for business customers. The tool, which is integrated into the shop, simplifies the procurement process, allowing business customers to easily request quotes for larger quantities.

Quick and easy

Until now, business customers could only request quotes from Digitec Galaxus via e-mail – a manual, time-consuming process. Now, the days of long Excel documents, shopping cart screenshots, and endless e-mail ping-pong are over. From now on, we offer a new, smart solution: you can now get a quote for anything your company may need directly through the online shop.

The benefits at a glance

• Time-saving: no more separate inquiries – everything directly in the shop

• Clear overview: all requested quotes in the quote manager

• Flexible: adaptation to specific requirements

Individual B2B conditions

Your request will be reviewed individually, either automatically or by our B2B Project Specialists Team. Based on order quantity, product type, availability and supplier conditions, attractive B2B or volume discounts can be offered. Where possible, we negotiate with manufacturers and suppliers on your behalf to achieve the best possible conditions. If you need a PDF quote with the current shop prices for internal ordering processes, you can also create this directly via the tool in the shop.

Translated with DeepL.com (free version)

How it works

1. Select products: in the online shop, add the desired products to your quote request by clicking the «Request quote» button.

2. Request quote: you'll find your selected products in the header area under the price tag icon. As soon as you've selected the billing and delivery address (an order reference is optional), you can submit your quote request.

3. Receive quote: depending on the project specification, Digitec Galaxus will either prepare a quote immediately or our B2B employees will contact you for clarification. You'll be notified by e-mail.

4. Track the status of the quote: you can find the status of your quote request at any time in your customer account under «My quote requests».

5. Accept the offer: as soon as the offer is available, you can purchase it directly in the online shop.

6. Customise the quote: if you only want to buy certain products from the quote, please create a new request using the «Edit quote» button.

Please note: for smooth communication, please make sure the e-mail and contact information in your customer account is up to date.

Take advantage of this opportunity to get tailored quotes and streamline your purchasing processes.

Your feedback is important to us! Got any suggestions or ideas? Share them with us in the comments.

Mohamad Karadaghi

Leader B2B Sales

Mohamad.Karadaghi@digitecgalaxus.ch

As a qualified sales engineer, I am passionate about combining technology and business. In my private life, I am fascinated by the dystopian "Matrix" series, in which machines take control. In contrast, I experience my work at Galaxus as a living utopia:
Here, honesty and information quality take centre stage - both internally and in customer contact. Technological progress and honesty go hand in hand, with the aim of conscious consumption and an open exchange about technology. more

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