Delivery date was not met as promised

From the website, it says "Expected delivery by tomorrow if ordered before 19h today". So I ordered much earlier and expected that I will receive it the following day. It's 5 days (including weekend) and I still don't have it. I thought that they are in-charge of the delivery so I believed that delivery the following day is possible. However, it went through SwissPost and I understand that once it is there, it is out of their hands. The main issue, though, is that they should not make any promises that they cannot fulfill as this set an expectation on the client's side. It's very frustrating.

aoconerb

aoconerb

Membre depuis septembre 2020

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(a acheté ce produit)

29.09.2020

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