
Microsoft ARC Touch Mouse Surface Edition
Wireless
Microsoft ARC Touch Mouse Surface Edition
Wireless
The mouse works perfectly when I connect it. If I "switch it off" using the folding points and bend it back again, it no longer works... the same with longer inactivity...
There are two more or less known problems with this mouse, but they do not occur regularly for everyone.
On the one hand, it is possible that the mouse loses the Bluetooth connection after a longer period of "non-use" and thus hangs up. An update of the Bluetooth component on the PC may help. The mouse also needs Bluetooth 4.0.
The second possibility: Are you using the Arc Touch Bluetooth app? It contains a bug as soon as you make changes to the settings. It might help to update this app or to uninstall it completely and test it again.
If these suggestions don't help, contact MS directly. Hope it works. Greetings redwood_ch