What is the reason why you don't offer the spare parts for the headphones yourself and only refer to the manufacturer's shop, but sell the headphones themselves? Is the margin on the batteries not right for you or do you not get the batteries from the manufacturer?

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We do not purchase this item directly from FairPhone, but from a major distributor. Unfortunately, this distributor does not currently offer the spare parts.

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Question about Fairphone Fairbuds XL 2023

What is the reason why you don't offer the spare parts for the headphones yourself and only refer to the manufacturer's shop, but sell the headphones themselves? Is the margin on the batteries not right for you or do you not get the batteries from the manufacturer?