Question about Nanoleaf Canvas Smarter Kit (9 Panels)

6 years ago

What can I do if neither soft reset with DIM+- and Power nor hard reset with plugging in and DIM+- and Power works? The only thing that happens when I stay on power for a long time is that the bar runs back and forth. What can I do? Thanks for your help

5 years ago

... have spent what feels like an eternity in the same trouble.
Solution:
1. Press only the two buttons Dim-Minus and Power.
2. do not press too hard
Tip: practice with a soft reset ... Panel switched on. Wait until the panels light up. Then gently press the Dim-Minus and Power buttons simultaneously. Remain like this until all keys flash quickly. Release the buttons. and then the panels have "forgotten" the Wifi connections.
Then you should be able to re-pair the panels with - if on the same Wifi and in the same 2.4Mhz band!
Good luck

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Question about Nanoleaf Canvas Smarter Kit (9 Panels)

What can I do if neither soft reset with DIM+- and Power nor hard reset with plugging in and DIM+- and Power works? The only thing that happens when I stay on power for a long time is that the bar runs back and forth. What can I do? Thanks for your help

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