We installed the headset by connecting it directly to the telephone socket with the telephone cable. You can answer calls and hear everything, but the microphone does not work. Do I need to use a different cable or why is the microphone not working?

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Hello
You also need a Y-cable so that the data transfer between the station and the headset works. e.g. Jabrs Link 14201 Y-cable (available at Galaxus).

[Jabra Link 14201-10](https://www.galaxus.ch/de/s1/product/jabra-link-14201-10-headset-zubehoer-254389?supplier=406802&utm_source=google&utm_medium=cpc&utm_campaign=PMax:+PROD_CH_SSC_Cluster_8&campaignid=20489048141&adgroupid=&adid=&dgCidg=CjwKCAiA8NKtBhBtEiwAq5aX2HLI6UMW68ZPk30SkJwXpPDnJw96Ggk2bArwum4i8geYXXpnPchmZRoC5sUQAvD_BwE&gad_source=1&gclid=CjwKCAiA8NKtBhBtEiwAq5aX2HLI6UMW68ZPk30SkJwXpPDnJw96Ggk2bArwum4i8geYXXpnPchmZRoC5sUQAvD_BwE&gclsrc=aw.ds)

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Question about Jabra Pro 920

We installed the headset by connecting it directly to the telephone socket with the telephone cable. You can answer calls and hear everything, but the microphone does not work. Do I need to use a different cable or why is the microphone not working?