Bose QuietComfort 20 (iOS Remote) (ANC, 16 h, Wireless)

Bose QuietComfort 20 (iOS Remote)

ANC, 16 h, Wireless

Question about Bose QuietComfort 20 (iOS Remote)

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boxpalma

6 years ago

We bought a pair of these headphones for our trip around the world and I haven't regretted it for a second! Since we've been back, I've only used the headphones every few days, stored them carefully and never had any quality problems until now. Recently, however, I have started to hear an unpleasant humming noise in my right ear as soon as I switch on the NC function. I also hear the hum in my left ear, but only now and then and much quieter. The noise is so unpleasant that I can no longer use the NC function. Does anyone know the problem and is there a simple remedy or are the headphones just broken...?

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boxpalma

6 years ago

Helpful answer
By "a few" I mean several :) Mine are the ones that came into use most often and the only ones that are now causing problems.
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Francesca Corrocher

6 years ago

Unfortunately, we are not able to diagnose the problem remotely, and for this reason we recommend that you register for a warranty claim and you will then receive information on how to proceed. You can register at the following link: https://www.digitec.ch/de... .