i-tec Dualdock (USB-C, 14 Ports)

i-tec Dualdock

USB-C, 14 Ports

Question about i-tec Dualdock

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Foxer

3 years ago

Unfortunately, I can't use it in clamshell mode. What is the reason for this?

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i-tec Support

3 years ago

Hello,

Unfortunately, the DisplayLink app does not support clamshell mode when the MacBook uses an Intel CPU (with macOS 11). Unfortunately, this behaviour is the same for any docking station based on DisplayLink technology.
If you have a MacBook with an M1 chip, then the clamshell mode should work without any problems.

With kind regards
i-tec team
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Hello,

Unfortunately, the DisplayLink app does not support Clamshell mode if the MacBook uses Intel CPU (with macOS 11) at this moment. Unfortunately, this behavior is the same for any docking station that is based on DisplayLink technology.
If you have a MacBook with an M1 chip, then the Clamshell mode should work without any problem.

Best regards
i-tec Team