The unit has 4 LEDs to indicate the charging capacity. Even after 12 hours of charging, only 2 of the 4 LEDs light up.
Question: Is this normal? Could it be that this unit has only half the storage capacity, i.e. with 2 LEDs the maximum is reached?

Question

The unit has 4 LEDs to indicate the charging capacity. Even after 12 hours of charging, only 2 of the 4 LEDs light up.
Question: Is this normal?  Could it be that this unit has only half the storage capacity, i.e. with 2 LEDs the maximum is reached?

Answer

In this case, please contact our customer service directly. It could possibly be a faulty product.

https://helpcenter.digitec.ch/hc/de/requests/new

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The unit has 4 LEDs to indicate the charging capacity. Even after 12 hours of charging, only 2 of the 4 LEDs light up. Question: Is this normal? Could it be that this unit has only half the storage capacity, i.e. with 2 LEDs the maximum is reached?