Question about Samsung Galaxy XCover 5 EE Enterprise Edition

daniel.gnaedinger

4 years ago

The phone sounds great and it is. But Galaxus will not adhere to the specifications of IP68i, MIL-STD-810Gi if the device breaks on you. They treat them like normal mobile phones. I can only discourage you from buying such devices from Digitec/Galaxus.

Anonymous

4 years ago

Helpful answer

What guidelines should Digitec/Galaxus follow?

Both standards are assigned by the manufacturer, the IP rating describes the resistance to dust and water. Samsung itself no longer gives a guarantee in the event of a defect (https://www.samsung.com/global...).
MIL-STD-810, also describes only a series of tests for the "survival capabilities" of a device. This standard is more of a joke than anything else...

So both of these certifications refer to the device itself and what it should survive, and make no statement about warranty handling/repair.... These are two completely different pairs of shoes...

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Question about Samsung Galaxy XCover 5 EE Enterprise Edition

The phone sounds great and it is. But Galaxus will not adhere to the specifications of IP68i, MIL-STD-810Gi if the device breaks on you. They treat them like normal mobile phones. I can only discourage you from buying such devices from Digitec/Galaxus.

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