Purchased through a third party seller at Digitec. The goods were paid to Digitec. The third party supplier does not get in touch and does not send the goods. Digitec refuses to pay the money back. Digitec hides behind its general terms and conditions. They are only agents!

Question

Answer

In fact, for sales among private individuals, we are only the platform. However, we have learned that the relevant customer service department is now looking into the matter. We hope that the incident will be resolved in the near future.

Search

Question about DJI OM 4 - Osmo Mobile 4 smartphone gimbal

Purchased through a third party seller at Digitec. The goods were paid to Digitec. The third party supplier does not get in touch and does not send the goods. Digitec refuses to pay the money back. Digitec hides behind its general terms and conditions. They are only agents!