On Monday I received an email that this product now costs CHF 589. The email arrived at 00:34. In the morning, at around 8 a.m., the old price of CHF 799 was back. Question for the Galaxus team: Do you call this a positive user experience?

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The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

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Question about De'Longhi La Specialista

On Monday I received an email that this product now costs CHF 589. The email arrived at 00:34. In the morning, at around 8 a.m., the old price of CHF 799 was back. Question for the Galaxus team: Do you call this a positive user experience?