Question about Sony Playstation 5 Digital Edition

It was possible to order from WOG again today and they also confirm that the devices will arrive next week and be shipped directly. I have no idea what Digitec has done to Sony to make this impossible. I ordered in September at 8 o'clock in the morning and almost 5 months later I still don't know when I will see the paid part. I will definitely never pre-order anything here again - whether this is Digitec's fault or not (which I doubt), but it just comes across as if they are making zero effort to find out from Sony or wholesalers (wherever the consoles get to Digitec from) how long the wait will be. Peace out