Let us hope that it is new and in its original packaging ... otherwise it would be offered here separately as a second-hand item. Actually, Galaxus customer service could answer this better, but that's just it: Online shops don't want to "phone", but sell, sell, sell, ... I didn't find a phone number either - try the live chat during business hours. By the way, new is relative. You are probably buying this Banana-Phone after a (years-)long maturing period (banana box, high-bay warehouse) in unopened original packaging ... new?
