Question about LG 38WN95C-W

I took my LG 38WN95C-W screen to Digitec on Saturday and was told by the advisor that as soon as there was a unit available it would be sent to me. Today I see a device on the sales site that is available and when I go to my customer account...it will only be sent to me in mid January 2022. I need it for the professional. Digitec, please send it to me now.