I simply cannot establish a connection via HDR between the Samsung QE55Q7FAMT TV and the PS4 Pro, although HDR is activated on both devices. It doesn't matter whether they are connected directly or via the Marantz SR-6011 receiver (also HDR-capable, of course). All devices have the latest firmware. As soon as I deactivate HDR on the HDMI input of the TV, via which the PS4 Pro is connected, everything works perfectly. As soon as HDR is switched on again on the TV, there is no connection to the PS4 Pro and the picture is regularly lost for a few seconds?
Anonymous
7 years ago
Helpful answer
I couldn't believe it, but the solution was actually a new HDMI cable, in my case one from Snakbite for Xbox One S 1080p/ 3D/ 4K UHD, for a ridiculous CHF 7.60.

Question

I simply cannot establish a connection via HDR between the Samsung QE55Q7FAMT TV and the PS4 Pro, although HDR is activated on both devices. It doesn't matter whether they are connected directly or via the Marantz SR-6011 receiver (also HDR-capable, of course). All devices have the latest firmware. As soon as I deactivate HDR on the HDMI input of the TV, via which the PS4 Pro is connected, everything works perfectly. As soon as HDR is switched on again on the TV, there is no connection to the PS4 Pro and the picture is regularly lost for a few seconds?

7 years ago

Helpful answer

I couldn't believe it, but the solution was actually a new HDMI cable, in my case one from Snakbite for Xbox One S 1080p/ 3D/ 4K UHD, for a ridiculous CHF 7.60.

Accepted Answer

I couldn't believe it, but the solution was actually a new HDMI cable, in my case one from Snakbite for Xbox One S 1080p/ 3D/ 4K UHD, for a ridiculous CHF 7.60.

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