I recently purchased this phone and it will not connect to the google play store. I keep getting the message: "Anmeldung nicht möglich. There was a problem communicating with Google servers." I have tried with multiple WiFis, restarted the routers, rebooted the phone, manually closed the app and the cache. Is this a know problem? What else can I try?
Raffaele Santuari
3 years ago
The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc.... Your request can then be examined individually.

Question

I recently purchased this phone and it will not connect to the google play store. I keep getting the message: "Anmeldung nicht möglich. There was a problem communicating with Google servers." I have tried with multiple WiFis, restarted the routers, rebooted the phone, manually closed the app and the cache. Is this a know problem? What else can I try?

3 years ago

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc.... Your request can then be examined individually.

Answer

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/en-us/requests/new. Your request can then be examined individually.

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