I ordered this product on 13.01.2010, still not received. I got an email telling me that the delivery date would be postponed until the beginning of February. I have received an email saying that the delivery date would be delayed until the beginning of February, and today (04.02.2020) I receive another email saying the same thing. I have to say that I am very pleased with the quality of the product and the price. Is this normal according to you? Especially since the article is already paid for!

Question

I ordered this product on 13.01.2010, still not received. I got an email telling me that the delivery date would be postponed until the beginning of February. I have received an email saying that the delivery date would be delayed until the beginning of February, and today (04.02.2020) I receive another email saying the same thing. I have to say that I am very pleased with the quality of the product and the price. Is this normal according to you? Especially since the article is already paid for!

Answer

Hello, unfortunately delivery problems cannot be handled by the Community, sorry. Please forward your request to the customer service team, you can contact them at digitec@digitec.ch.

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