Question about i-tec U3CHARGEHUB10

I ordered the hub a month ago. For a month, they have been claiming that it is 1-3 days delivery time. Today I get another message that the supplier has exceeded the deadline. I would appreciate it if someone at Digitec would ask the distributor at the third overrun (perceived by me as "stalling") what the problem is and then provide a DEFINITIVE date. I'm feeling a bit screwed right now. I have no problem waiting a month for something. I find it untrusting when I feel that someone is not telling me the whole truth.