I have had the watch for just over 2 weeks now and have completed 8 workouts in that time. During 5 training sessions, the tracker went out of training mode and displayed an error. All the progress of the training was deleted, which is quite unpleasant, as this is actually the main function.
Will this error be fixed? Is it already known or is my case an exception?
Would it be possible to get a replacement?

Question

I have had the watch for just over 2 weeks now and have completed 8 workouts in that time. During 5 training sessions, the tracker went out of training mode and displayed an error. All the progress of the training was deleted, which is quite unpleasant, as this is actually the main function.
Will this error be fixed? Is it already known or is my case an exception?
Would it be possible to get a replacement?

Answer

Hi Esquimoteur
I would also like to get the watch, but only if it has a pure vibration alarm (without beeping) that is strong enough to wake me up. You can't judge the second aspect of course, but I'd still be happy if you could tell me if the tracker has a vibration-only alarm, along with your assessment of the vibration strength. Thank you!
Regards

Answer

I would contact customer service or open a warranty claim in the customer account

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