I have defined emergency contacts on my Samsung xcover 6 pro. These are only visible from the lock screen with names or listed when I press Emergency, but none of the contacts can be called from the lock screen, e.g. if a lost smartphone has been found. What am I doing wrong?
Virginia Parrotta
1 year ago
It is best to contact our product experts directly, they will be happy to help you individually. https://helpcenter.galaxus.ch/hc...

Question

I have defined emergency contacts on my Samsung xcover 6 pro. These are only visible from the lock screen with names or listed when I press Emergency, but none of the contacts can be called from the lock screen, e.g. if a lost smartphone has been found. What am I doing wrong?

1 year ago

It is best to contact our product experts directly, they will be happy to help you individually. https://helpcenter.galaxus.ch/hc...

Answer

It is best to contact our product experts directly, they will be happy to help you individually. https://helpcenter.galaxus.ch/hc/de/requests/new?ticket_form_id=39231

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Question about Samsung Xcover 6 Pro EE Enterprise Edition

I have defined emergency contacts on my Samsung xcover 6 pro. These are only visible from the lock screen with names or listed when I press Emergency, but none of the contacts can be called from the lock screen, e.g. if a lost smartphone has been found. What am I doing wrong?