I have connected my MacPro (late 2013, "Trashcan") with the i-tec USB 3.0 Dual Full HD Dock. I originally plugged my BenQ monitor directly into the computer via HDMI, but now I plug it into the USB dock. However, the monitor then does not connect to the computer. Tips?

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Answer

Hello,

The important is to install the DisplayLink driver - and then give it permission to work.
please check our website: https://i-tec.pro/setup

Or you can contact our Technical support: support@itecproduct.com

Best Regards
i-tec Team

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Question about i-tec USB 3.0 Dual Full HD Dock

I have connected my MacPro (late 2013, "Trashcan") with the i-tec USB 3.0 Dual Full HD Dock. I originally plugged my BenQ monitor directly into the computer via HDMI, but now I plug it into the USB dock. However, the monitor then does not connect to the computer. Tips?