Ecovacs W3 Omni
CHF479.–

Ecovacs W3 Omni


Question about Ecovacs W3 Omni

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7 months ago

I have an Ecovacs Winbot W3 OMNI and the cable no longer retracts even though I keep the button pressed. What do I have to do?

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7 months ago • purchased this product

purchased this product
Helpful answer
The mechanism only has limited power. Especially if the cable is twisted and therefore loops by itself, the cable should be "untangled", then it usually works again. If nothing happens even when the cable is straight, the mechanism is probably broken.