Question about Epson Perfection V39II

Check that you have installed the latest Epson Scan 2 driver and software from the official Epson website, compatible with Windows 11. If the problem persists after the Windows update (as reported in similar cases with version 24H2), try the Microsoft Scan app that already works, or perform a Windows 11 repair by downloading the Media Creation Tool from the Microsoft website. Check the direct USB connection without a hub and restart the PC. If that doesn't solve it, consult Epson Support for specific assistance.

Thank you, for now, for your valuable availability

is a first step to be able to exploit it even if not to its full extent

thanks to your reply, I installed Microsoft Scan which allowed me to make my Surface communicate with Epson Scan... despite not being able to take advantage of the special button functions on the scanner