RØDE smartLav+ incl. SC3 adapter

RØDE smartLav+ incl. SC3 adapter


Question about RØDE smartLav+ incl. SC3 adapter

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thool007

3 years ago

I bought the RØDE smartLav+ mic last year for voice recording when I still had an iPhone 7. This year I bought a Huawei P20 Lite and I can also use the mic for voice recordings without any problems. Now I also want to record video with voice (VLogging) and here either the RØDE smartLav+ mic or the Huawei P20 Lite is failing. I don't understand why I can record voice but not video with voice. I spent all day yesterday googling for a solution. The internet suggests that this function is not enabled in the camera app supplied by Huawei. Why not? The Open Camera app is usually mentioned as a solution, but it doesn't work for me either. Without the microphone, I can record voice videos (in poor voice quality). With the external microphone, the video remains completely mute! At this point I feel really cheated! I just don't know yet from whom, Rode or Huawei? With all the accessories (adapter, windscreen, extension cable), I spent almost 117 Swiss francs on the RØDE smartLav+! With such an expensive device, can't you expect it to just work? What happened to good old plug and play? We're talking about a stinkin' standard jack plug here! Having vented my heart, I'll politely ask around if anyone knows any advice. Do I have to buy a new mobile phone now? Do I need a different microphone? Or is there perhaps a solution for my existing equipment? Thank you very much for your answers.

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Anonymous

3 years ago

It seems to be a really stupid problem that others also have. Also in the Huawei community.
Does the problem also exist if they use a headset instead of the microphone ? (see Youtube video)

In the questions another user posted a compatibility list, Huawei is not on it.

Have you ever tried to ask the manufacturer?
https://de.rode.com/contact
If you select Switzerland, you will even see a customer service centre in Zug, including phone number and email.
Otherwise, fill out the form.

Then I found these options (part other Huawei model, but it's always the same problem):
https://www.youtube.com/watch
https://www.youtube.com/watch
https://www.youtube.com/watch