I bought the coffee machine yesterday and wanted to order the free coffee capsules worth CHF 40 from Nessprosso today (promotion was displayed at the time of purchase).
Unfortunately, I was told on the Nespresso site that the coffee machine is not covered by this promotion.
"Unfortunately, your participation is not applicable for any Nespresso promotion due to the following reason:
Machine model is not eligible for the current promotion"
Please remove the advert if the promotion is not valid.
Greetings, Nicoleta

Question

I bought the coffee machine yesterday and wanted to order the free coffee capsules worth CHF 40 from Nessprosso today (promotion was displayed at the time of purchase).
Unfortunately, I was told on the Nespresso site that the coffee machine is not covered by this promotion.
"Unfortunately, your participation is not applicable for any Nespresso promotion due to the following reason:
 Machine model is not eligible for the current promotion"
Please remove the advert if the promotion is not valid.
Greetings, Nicoleta

Answer

In this case, please contact our customer service directly so that you can be helped accordingly.

https://helpcenter.galaxus.ch/hc/de/requests/new

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