I bought the Bloom base with Bluetooth....is it normal that only the middle area lights up and the ring (1.5cm) does not? On various photos this ring also lights up and sometimes even in other colours...merci for your support!

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Hi,
I have exactly the same problem. Is it correct that the ring does not light up? I don't have any settings for this.

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The ring doesn't light up for me either. I will check the settings but I have about 40 HUE products and there is actually no setting for it, it either lights up or not. Let me know if I find out anything

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Mh....is there something specific that needs to be set? Without configuration or when I connect the lamp to the power, only the middle lights up immediately....oje oje, there must be something defective

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The ring lights up for me

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Question about Philips Hue Bloom Basis BT

I bought the Bloom base with Bluetooth....is it normal that only the middle area lights up and the ring (1.5cm) does not? On various photos this ring also lights up and sometimes even in other colours...merci for your support!