Community is made for applications concerning the ownership and use of products. For all other questions, please contact customer service.
https://helpcenter.digitec.ch/hc...
Furthermore, the return conditions are mentioned under the product in question in the 'Returns and Guarantees' tab: '30-day right of return / Is the product damaged, incomplete or no longer in its original packaging? Then, unfortunately, we cannot take it back'.
Conditions of return:
https://www.digitec.ch/it...