Hopefully someone here can help me out.
I have bought 2 of the plate and can't get them both to work correctly.

I have already tested them on 3 PCs.

PC1 (WHS2011):
Hard disk was not recognised correctly. Everything is displayed in the bios, but they are not displayed under Windows under data medium management.

PC2 (Windows 10):
Hard disks were recognised and data could be loaded onto them. However, with larger data, the Explorer hangs and access to the hard drive is only possible again after a restart.

PC3 (Windows Server 2019 Standard):
Hard disks were recognised, but every time I try to transfer data to them I get a blue screen with the message (System Service Exception) immediately or within 2-3 minutes.

Since the problem is with both disks, I would have guessed less of a defect.
The disks were picked up because I have had bad experiences with postal shipping and HDDs.

Can the hard disks be returned to DIgitec without any problems? To be honest, I don't want to spend any more hours testing, so I'd rather buy another hard disk.... I've already invested at least 10 hours trying to get the hard drives to work.

Question

Hopefully someone here can help me out.
I have bought 2 of the plate and can't get them both to work correctly.

I have already tested them on 3 PCs.

PC1 (WHS2011): 
Hard disk was not recognised correctly. Everything is displayed in the bios, but they are not displayed under Windows under data medium management.

PC2 (Windows 10):
Hard disks were recognised and data could be loaded onto them. However, with larger data, the Explorer hangs and access to the hard drive is only possible again after a restart.

PC3 (Windows Server 2019 Standard):
Hard disks were recognised, but every time I try to transfer data to them I get a blue screen with the message (System Service Exception) immediately or within 2-3 minutes.

Since the problem is with both disks, I would have guessed less of a defect.
The disks were picked up because I have had bad experiences with postal shipping and HDDs.

Can the hard disks be returned to DIgitec without any problems? To be honest, I don't want to spend any more hours testing, so I'd rather buy another hard disk.... I've already invested at least 10 hours trying to get the hard drives to work.

Answer

I also had problems with it, very loud and slow in the NAS, then I removed it again and wanted to delete the data, but the hard drives were not recognised and could not be read correctly on a Mac. I'm still trying to do it on the PC, but it's very tedious. I don't want to waste any more hours with this rubbish and will return them. My motto for the future is: Stay away from Seagate.

Answer

There is a right of return, this is visible in the customer contact, under Record return, if this is no longer available, a return is only possible in the case of a defect.10% of the purchase price will be deducted, however, if the packaging has been opened.
About your problem:
It's quite possible that the HDD has a defect, I also had one once, but it's not unusual.
Since you have used it on several systems, a Hw error or defect is probably ruled out.
I used the HDDś in a Synology NAS 1515+ until now without failure.

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