Jabra Elite Active 75t (Wireless)

Jabra Elite Active 75t

Wireless


Question about Jabra Elite Active 75t

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swissr73

5 years ago

hi Can someone help me: I'm trying to download the latest firmware to these things which ends in an endless loop :-( Means: download update while jabras are paired. Click accept and insert the headphones into the case. Close the lid - purple led flashes. Led goes out, wait 10 seconds and pair earphones again. The Sound+ app says: to complete the update, insert the earphones into the case.... as I said, endless....

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Anonymous

5 years ago • purchased this product

purchased this product
Oha - that's frustrating. So new buds - maybe a different model?
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Anonymous

5 years ago • purchased this product

purchased this product
Sounds like you're doing everything right - it worked for me first time - and that's saying something :-).
1) Install Jabra Sound+ App (on iPhone, may be called differently on Android).
2) Click on "Headset" in the navi below (after you have paired them via Bluetooth natütterli)
3) Click on "Headset firmware" at the top of the list (here you will also find the link to the manual)
and now it's by memory - mine are updated
4) Update firmware - be patient until the yellow stripe on the far right arrives and the app tells you to put the buds in the case.
5) Purple LED flashes for a good 10 to 15 minutes.

After that, everything is fine.

To be on the safe side, I leave both the phone and the case connected to the power supply - you never know.

Maybe a reset (see manual).

https://www.jabra.com/supportpag...

I did a quick search and found no discussion around difficulties with the firmware update. If it still doesn't work after a good night's sleep and some valerian tea, it may be DOA.

Good luck.