strizman4 months ago+1+10Hi, I can't read the QR code to add the bridge in the Hue app. Is there another option or do I need to buy a new bridge?Show in original language (German)HastyChipedro364 months ago • purchased this product000purchased this product Helpful answerDo a factory reset(hold the reset button for 10 seconds).That should do it. Comment1 commentRaffi A3 months ago • purchased this product000purchased this productWhen setting up, select "no QR code", then you can search for the bridge.Show in original language (German)CommentRaffi A3 months ago • purchased this product000purchased this productI have the same problem. The code is simply not recognised by the camera because it is not printed clearly. How stupid it is that the code cannot be entered manually!Show in original language (German)Comment1 comment