strizman1 month ago+110Hi, I can't read the QR code to add the bridge in the Hue app. Is there another option or do I need to buy a new bridge?Show in original language (German)HastyChipedro361 month ago • purchased this product000purchased this product Helpful answerDo a factory reset(hold the reset button for 10 seconds).That should do it. Comment1 commentAnonymous4 days ago000When setting up, select "no QR code", then you can search for the bridge.Show in original language (German)CommentAnonymous4 days ago000I have the same problem. The code is simply not recognised by the camera because it is not printed clearly. How stupid it is that the code cannot be entered manually!Show in original language (German)Comment1 comment