Hello

Since there is most likely a European power cable included, I was wondering if Digitec would exchange it for a Swiss plug with this "special" connector on the power supply?

Question

Hello

Since there is most likely a European power cable included, I was wondering if Digitec would exchange it for a Swiss plug with this "special" connector on the power supply?

Accepted Answer

This is not an if and maybe. It's a MUST. The only question is whether they will get it right at the time of delivery.

And this "special" connection is a C19 or C20 https://de.wikipedia.org/wiki/Ger%C3%A4testecker

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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Info Digitec --> https://helpcenter.digitec.ch/hc/de/articles/4402084170386-Fehlender-Adapter
Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/

Answer

Most sellers include a CH cable with a power supply unit.  So far I have always received one, regardless of who I ordered it from.

In my office, there's a whole box with about 100 rum. 
Which I find unnecessary. The amount that is produced and disposed of.

It doesn't matter which device uses a cold plug that also comes with a CH cable.

Answer

Yes they change it in (If really ordered from Digitec)

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Hello Since there is most likely a European power cable included, I was wondering if Digitec would exchange it for a Swiss plug with this "special" connector on the power supply?

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