Hello, I've just received this item today and although is Sony it came without packaging. It came just with a little plastic bag not sealed. The product seems to be ok, but it could be second hand I thought. Is that normal ?

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It is a so-called OEM version, which comes without a sales package.

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Please contact our customer service directly, so they can check your order.

https://www.digitec.ch/en/information/contactinformation

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Question about Sony MH1c

Hello, I've just received this item today and although is Sony it came without packaging. It came just with a little plastic bag not sealed. The product seems to be ok, but it could be second hand I thought. Is that normal ?