Samsung Galaxy A40 (64 GB, Blue, 5.90", Dual SIM + SD, 16 Mpx, 4G)

Samsung Galaxy A40

64 GB, Blue, 5.90", Dual SIM + SD, 16 Mpx, 4G


Question about Samsung Galaxy A40

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pardi

5 years ago

Hello, I sporadically have the problem that the mobile phone no longer charges. No reaction when plugging in the charging cable. This does not happen all the time, about every 2-3 weeks. It can happen that after 3 hours everything is normal again. But it can also take up to 2 days for it to charge again. Does anyone else have this annoying problem?

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pardi

5 years ago

Helpful answer

I have tried with various power supplies and cables. Always the same. Everything worked perfectly for about 2 weeks. Then, all of a sudden, the phone can no longer be charged (absolutely no reaction when the cable is plugged in). Set to factory settings and everything works again. I don't install any additional apps either. So that can't be the problem either.

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pardi

5 years ago

Helpful answer

Thank you very much for the answer. I have tried various power supplies and cables. None of them brought any improvement. Reset to factory settings, then it works again for about 2 - 3 weeks. After that, it's the same all over again. I don't install any apps in the meantime. I have also restarted the device without a backup. All in all, it's no use. Too bad.

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pardi

5 years ago

Helpful answer

Hello, I have already tried everything. The only thing that helps is a factory reset. After that, it works for about 2 weeks. Then it's the same game all over again. I send the device back again with the request that I be refunded the purchase price.

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Anonymous

5 years ago

Helpful answer

I have no problems. However, it could be that there are problems with a non-genuine Samsung charger. The original Samsung chargers can charge much faster than third-party products.

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geissbud

5 years ago

This behaviour has never occurred before, use original charger.