Hello everyone - I've owned the S24 Ultra for about two weeks now. It's actually been a great smartphone so far. Unfortunately, I have an extremely annoying problem. I sometimes only receive my push notifications after I have unlocked the mobile. I've tried everything (running apps without restrictions, switching off adaptive battery, etc.). It just doesn't help. The mobile decides on its own which push notifications are actually displayed and which are only displayed after the phone has been unlocked. Does anyone also have this problem? If so, does anyone know the solution? Thanks for the help.

Question

Accepted Answer

Honestly, you'd better try resetting. I did not experience this problem on mine.

Answer

Thank you for your feedback. I have noticed that all push messages appear without any problems when the battery is charging. As soon as I stop charging the battery, the problem reappears. No idea if this info will help. I hope I don't have to reset the whole mobile.

Answer

i don't have the problem. but it sounds like a config problem. i would have tried the same thing. last option, reset and set all config parameters again instead of reloading.

Answer

You are also welcome to contact our customer support team if the problem has not been resolved in the meantime: https://www.galaxus.ch/de/help

Search

Question about Samsung Galaxy S24 Ultra