Hello all,
I ordered this product at the beginning of 2019 and found out today that the CPU and cooler are heavily scratched when I removed the paste. There are a few entries on Reddit regarding this issue. Has anyone here also had such experiences? Newly applied paste should actually fill the scratches again, right :O? I'd be interested to know what Thermal Grizzly thinks about this, because in some entries TG also writes about a faulty batch.
Greetings

Question

Hello all, 
I ordered this product at the beginning of 2019 and found out today that the CPU and cooler are heavily scratched when I removed the paste. There are a few entries on Reddit regarding this issue. Has anyone here also had such experiences? Newly applied paste should actually fill the scratches again, right :O? I'd be interested to know what Thermal Grizzly thinks about this, because in some entries TG also writes about a faulty batch.
Greetings

Accepted Answer

Hmm... To my knowledge, the only paste that causes scratches was IC Diamond. I've used Kryonaut for years on everything from PCs, laptops, smartphones to consoles. Never had scratches in it.

Is it possible that your cooler already had paste on it from the factory and you overlooked it and mixed Kryonaut on top? Some coolers have that.

To answer the question. Yes, the paste is there to fill the scratches and imperfections. It should hardly be noticeable to you thermally, unless they are real canyon scratches.

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