Good morning, I received the headphones yesterday. Unfortunately, I can't download the app from the Apple App Store because I'm registered with the Swiss Apple Store. How do I access the app?

Thank you very much for any advice.
Kind regards

Question

Good morning, I received the headphones yesterday. Unfortunately, I can't download the app from the Apple App Store because I'm registered with the Swiss Apple Store. How do I access the app?

Thank you very much for any advice.
Kind regards

Answer

Hi, when I bought the headphones about 1 1/2 years ago I was able to download the app, but now I can no longer find it in the shop. Does it possibly have a new name?

Answer

Same kind of problem, but on Android: app not found. No response from Pionner.
I returned the headset: without ANC, it loses interest.

Answer

The app may not be compatible with the iPhone's current operating system.

Answer

I have the same problem and therefore wrote to Pioneer a fortnight ago. To date, no reply has been received...

Answer

I am also in the CH Apple Store and was able to download it without any problems.

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Question about Pioneer Rayz Plus

Good morning, I received the headphones yesterday. Unfortunately, I can't download the app from the Apple App Store because I'm registered with the Swiss Apple Store. How do I access the app? Thank you very much for any advice. Kind regards