CHF310.60 currently CHF459.– new
Gigabyte B650E Aorus Master
AM5, AMD B650E, ATX
Question about Gigabyte B650E Aorus Master
Good morning, I received my motherboard today and tried to install it, unfortunately there is no IMAGE and the DRAM LED lights up and the display shows C5. All components are NEW, CPU, DDR5 RAM, power supply... but it does not boot and BIOS also does not show. CMOS RESET also done, did not help. Can anyone give me a TIP? Thank you very much.
I had this same error code. C5 is not a defined error, but after a bit of googling, I learned that it likely is a problem with memory. In my case, I had 2x16GB memory sticks, and one of them was bad and had to be replaced.
Here are some things you can try to find the root cause.
1. **Ensure RAM is compatible**: First, make sure that the RAM you bought is compatible with the motherboard. Have a look here: https://www.gigabyte.com/Motherboar.... You can filter by different criteria, or you can search directly for the module part number. For example, I have Kingston D5 32GB 6800-36 Renegade wh K2 KFY XMP (2 x 16GB, 6800 MHz, DDR5 RAM, DIMM) and module part number is listed on the Galaxus product page as "Manufacturer number: KF568C36RWK2-32". KF568C36RWK2-32 you can just search directly on the memory support page. If your RAM is not listed, get some that's supported.
2. **Install RAM in the right slots***: There are 4 channels/slots: A1, A2, B1, B2, ordered from left to right. For a single stick, use slot A2 only. For 2 sticks, use A2 and B2. Etc. See Page 15 of https://download.gigabyte.com/FileList....
3. **Isolate a potentially bad memory stick**: If you have multiple sticks, try installing them one at a time in the A2 slot (the second from the left) and see if you can get it to boot. This is how I found out I had a bad stick.
Good luck!
Have you updated the Bios with QFLASH? It might help