"Function check ex works:
Coffee grinders are subjected to a function check at the factory and tested with coffee beans. In rare cases, there may still be some ground coffee left in the bean container. In these cases, an information slip is enclosed with the bean container."

Absolutely ridiculous lies. What kind of fool believes that?
- Every new coffee grinder is tested with beans by the manufacturer? No.
- After testing, every coffee grinder is meticulously cleaned to make it look unused? No.
- Afterwards, each coffee grinder is checked to make sure it really is clean? No.
- If it is not clean, it is not cleaned (again), but a note is put inside? NO!!!

Translated into normal German, the statement from Galaxus simply means the following:

"Since we get so many returns, we would like to deliver them as new again. Of course, we don't really clean the coffee grinders beforehand. Of course, the customer notices this and gets upset that he is getting used goods for the price of new ones. To stop him from sending the thing back immediately, we printed an amusing tall tale on a piece of paper, which our returns service then puts in the box. Thanks, you idiots, for buying from us anyway. But Brack & Co do the same‖.

Question

"Function check ex works:
Coffee grinders are subjected to a function check at the factory and tested with coffee beans. In rare cases, there may still be some ground coffee left in the bean container. In these cases, an information slip is enclosed with the bean container."

Absolutely ridiculous lies. What kind of fool believes that?
-> Every new coffee grinder is tested with beans by the manufacturer? No.
-> After testing, every coffee grinder is meticulously cleaned to make it look unused? No.
-> Afterwards, each coffee grinder is checked to make sure it really is clean? No.
-> If it is not clean, it is not cleaned (again), but a note is put inside? NO!!!

Translated into normal German, the statement from Galaxus simply means the following:

"Since we get so many returns, we would like to deliver them as new again. Of course, we don't really clean the coffee grinders beforehand. Of course, the customer notices this and gets upset that he is getting used goods for the price of new ones. To stop him from sending the thing back immediately, we printed an amusing tall tale on a piece of paper, which our returns service then puts in the box. Thanks, you idiots, for buying from us anyway. But Brack & Co do the same‖.

Answer

These slips are seldom enclosed, because, as correctly recorded, not every machine is tested. Even those that have been tested can arrive spotless. It is only noted here so that customers are prepared for the fact that such a note may be enclosed. So that residues could be explained, if they are present.
We also pass on such cases to the manufacturers so that they place more emphasis on cleaning the tested machines.

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