Question about Speedlink Tyalo

I bought this for my son, he plays Fortnite on PS4. The plastic part on the USB-connector (only mouse) is to big and can't reach all the way in to function properly. I happened to have a product like the one below at home. Once that is connected, it works perfect.

Delock USB-Verlängerungskabel (1m)

Yes, but not for all games

Yes