Question about ASUS GeForce ROG STRIX RTX 3090 24G GAMING

December 3090 CHF 1,750 bought with DOA and return. Now bought an Asus Strix 3090, then was told that I would not receive one. Now this order has been cancelled. As a customer, I can't even make a note that I actually want a replacement, so my DOA is not taken into account. I know this is a difficult situation for Digtec, but the way they treat customers is just not okay. I don't know, but I can well imagine that 50% of the sold graphics cards will turn up on Ebay or Ricardo... very sad