Bluetooth works for me under Windows 10, but the audio quality is miserable even with the drivers installed from the website. I noticed that the device "CSR GAIA" is not recognised in the device manager. The solution found on the Internet with the Generic Bluetooth driver did not work (perhaps also because I only find the Generic Bluetooth adapter).
Has anyone here found a solution?

Question

Bluetooth works for me under Windows 10, but the audio quality is miserable even with the drivers installed from the website. I noticed that the device "CSR GAIA" is not recognised in the device manager. The solution found on the Internet with the Generic Bluetooth driver did not work (perhaps also because I only find the Generic Bluetooth adapter). 
Has anyone here found a solution?

Answer

Hello Nemoc123
I had the same problem under Windows. It helped me to change the playback device from WH-1000XM3 Hands Free to WH-1000XM3 Stereo. However, this leads to the fact that microphone does not work at all or only badly (tested in Discord).

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