Anonymous4 years ago000..and where do you find replacement pads?Show in original language (German)Samsung Electronics GmbH4 years ago000Samsung Electronics GmbH Hello,please contact our colleagues in technical support regarding this matter. They can be reached at 06196 77 555 77.Best regards from Schwalbach,Your Samsung Service TeamShow in original language (German)Commentunix22084 years ago • purchased this product000purchased this productHello,glad you got in touch, the replacement pads are in the little box that is between the charging cable.Show in original language (German)Comment1 commentAnonymous4 years ago000..I mean replacement pads that really fit. The buds have a special "connection". Ordinary (round) replacement pads fall off after a few uses.Show in original language (German)Comment