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ASUS ProArt PA278CFRV
2560 x 1440 pixels, 27"
Question about ASUS ProArt PA278CFRV
I can't get the USB hub to work. Does anyone have any ideas? I actually have a relatively simple scenario, 1 PC via DP to the monitor, 1 laptop via HDMI or USB-C to the monitor. Switching works. Now I wanted to connect the mouse and keyboard to the monitor, but neither is recognised. Only when I have the laptop connected to the monitor via USB-C do the mouse and keyboard work, but unfortunately only on the laptop, not on the PC. When the laptop is connected via HDMI, nothing works. What I'm unsure about is whether a USB connection to the monitor is required in addition to the DP or HDMI cable for this to work at all? (but that would be kind of pointless, then I've almost used up the USB ports) Unfortunately, the ASUS manual is non-existent and the online manual only lists the connections, but does not show which connections need to be made. Thank you.
I was able to do some research and according to the user manual, you would also have to connect a USB cable via the upstream port. HDMI and DP do not forward this data in this case, so an image/audio/data connection is not possible via HDMI or DP only. This is basically the case with most monitors (all the ones I know), so that in addition to HDMI or DP you would have to connect an additional USB cable for the data connection of the USB hub. According to the manual:
- How to use the USB 3.2 Gen 1 ports:
" Upstream: Take a USB Type-C cable and connect one end to the USB Type-C port.
end to the USB Type-C port of the monitor and the other end to the USB
to the USB Type-C port on your computer. Alternatively, take
a USB Type-C to Type-A cable and connect the Type-C port to the USB Type-C port
upstream to the USB Type-C port of the monitor and the Type-A port to the USB
Type-A port to the USB Type-A port on your computer.
port on your computer. Make sure that your computer has the operating system
Windows or Mac OS is installed on your computer. This will ensure that the USB ports on the monitor function correctly.